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Minimum top upRM10 Withdrawal processed5-15 min

Lucky7 › How to Withdraw

How to Withdraw from Lucky7

Lucky7 winnings can be withdrawn by bank transfer or collected in cash at a chosen location. The minimum bank withdrawal is RM100, the minimum cash withdrawal is RM10,000, and requests are processed in 5 to 15 minutes. You withdraw your Cash Wallet balance, not Lucky Points.

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Before you withdraw

  • Your account is verified and your bank account is linked.
  • The 1x turnover on all deposits is met (for example, top up RM100 and bet at least RM100). See the terms and conditions.
  • The bank account holder name matches your Lucky7 account name.
  • Your Cash Wallet balance is at least RM100 (minimum withdrawal).

Withdraw to your bank account

  1. Tap Cash Wallet to see your balance.
  2. Tap Withdraw, then Continue.
  3. Enter the amount and choose Bank Transfer.
  4. Tap Please Select and choose your registered bank account.
  5. Check the details and tap Withdraw. The request is processed in 5 to 15 minutes.

Cash withdrawal (collect in person)

Lucky7 offers cash withdrawal, so your Lucky7 wallet works like a "mobile ATM". The minimum cash withdrawal is RM10,000, with no limit on the number of cash requests.

Minimum cash withdrawalRM10,000
Number of requestsUnlimited
AreaLocations
SarawakKuching, Kota Samarahan, Padawan, Bau, Lundu, Sibu, Kapit, Dalat, Bintulu, Tatau, Batu Niah, Miri, Lawas
Sabah and LabuanLabuan, Papar, Kota Kinabalu, Tuaran, Kota Belud, Telupid, Beluran, Sandakan

For amounts under RM10,000, use a bank withdrawal (minimum RM100).

Cash withdrawal steps

  1. Tap Cash Wallet, then Withdraw and Continue.
  2. Enter the amount and choose Cash.
  3. Tap Please Select and choose a pickup location.
  4. Fill in your name and phone number.
  5. Confirm and submit. You will be told when to collect the cash.

Bring an ID document that matches your Lucky7 account details when you collect the cash.

How to link and verify your bank account

  1. Go to Settings → Bank Account.
  2. Tap Add Bank Account and choose your bank.
  3. Enter the account holder name (exactly as at the bank) and the account number.
  4. Tap Add Bank Account to submit.

Lucky7 only needs your bank account name and number. Never give your online banking password to anyone.

Tips for a smooth withdrawal

  • Make sure your bank account name matches your Lucky7 account name.
  • Complete the turnover and any promotion conditions before requesting.
  • Check the request status in Records. For help, contact 24/7 Live Chat.

FAQ

1. How long does a Lucky7 withdrawal take?

Withdrawal requests are processed in 5 to 15 minutes after you submit them.

2. Where can I withdraw cash from Lucky7?

Kuching, Kota Samarahan, Padawan, Bau, Lundu, Sibu, Kapit, Dalat, Bintulu, Tatau, Batu Niah, Miri, Lawas, Labuan, Papar, Kota Kinabalu, Tuaran, Kota Belud, Telupid, Beluran, Sandakan. The minimum cash withdrawal is RM10,000.

3. What is the minimum Lucky7 withdrawal?

The minimum bank withdrawal is RM100. The minimum cash withdrawal is RM10,000.

4. Can I withdraw from Lucky7 in cash?

Yes, for amounts from RM10,000, in areas such as Kuching, Sibu, Bintulu, Miri, Kota Kinabalu and Sandakan. Choose Cash when withdrawing, choose a location and fill in your name and phone number.

5. What is the turnover requirement before withdrawing?

At least 1x turnover of your deposit. Some promotions may have their own conditions.

6. Can I withdraw Lucky Points (LP)?

Not directly. Withdrawals come from the Cash Wallet. LP can be used to bet or exchanged for rewards such as cash vouchers.

7. Why do I need to verify my bank account?

So your winnings go to the right account in your name. The bank account holder name must match your Lucky7 account name.

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